“Steve and I have worked together when he was employed as a tour manager for the American Orient Express Luxury Train Tours (which became the GrandLuxe). He was a focused and detail oriented manager whom I liked working with because his goal was to always make sure that his guests were getting the best travel experience possible. We have kept in touch over the years and I will occasionally seek his advice and counsel on matters pertaining to the travel business.”

— David Rachlis (Independent Leisure, Travel & Tourism Professional)

“When we started the Five Star Institute I immediately knew I wanted Steve to be one of our founding members, and knew he would add a lot to the organization. What I did not anticipate was just how versatile he would be. He’s detail oriented, comfortable handling all kinds of logistics, has been an asset to our marketing and sales efforts, and I’ve been very impressed with his writing skills. He has consistently proven himself invaluable in a number of roles, and has in many ways exceeded my expectations.”

— Christopher Bentley (CEO "Clean Energy Optimist" at Good Energy Guild)

“Steve and I worked together for several years on the Royal Gorge Route Railroad. His leadership and management expertise brought a new perspective to the business that enhanced teams, drove sales and professionalized many aspects of the business. His insights were a breath of fresh air, and helped to move some important projects forward. Steve is hard-working, thoughtful in his recommendations, and easy to work with, even on difficult issues. I highly recommend him and would welcome the chance to work with him again anytime."

— Kelly Pascal Gould (Pascal Public Relations)

“Thank you for providing us with such a memorable adventure through Yellowstone and Grand Teton National Parks! We appreciated your careful attention to detail, keeping everything on time, your sense of humor, and your patience with all of our questions! We learned a lot from your excellent commentary, too!”

— Jennie and Jack C. (Yellowstone & Grand Teton National Parks Tour)

“Your attention to detail, your warmth and considerations made the whole trip remarkable. Thank you for all of your efforts to make our trip enjoyable. It exceeded our expectations.”

— George and Kathy K. (Yellowstone & Grand Teton National Parks Tour)

“Steve, thank you for making my western trip so absolutely special. Your geographical, geological, historical, cultural and interesting points of information about various areas, curiosities, cities and towns and relevant people combined to make every experience entertaining and informative. My curiosity in “all things western” has been greatly enhanced due to your thorough research, presentations, handouts, and interactions. Your warm, professional and humorous manner made the “western experience” remarkable. OUTSTANDING performance – over and beyond expectations – for a Tour Director.”

— Susan C. (Yellowstone & Grand Teton National Parks Tour)